FAQ – Frequently Asked Questions…

Q: When will I receive my item?

A: All items ship within 1 business day after payment has cleared PayPal. Once the item ships UPS or USPS will automatically email the tracking information to your email address. Please be sure that your email account will accept emails from UPS.com as some email accounts treat these automated emails as spam. The estimated time of delivery is approximately 2-7 business days, unless otherwise noted.

Q: Do you ship internationally?

A: Yes, But be sure to consider your own country’s duties/taxes as we are not responsible for them.

Q: Why didn’t I receive my tracking number?

A: If you did not pay with Paypal or your email provided for UPS/USPS is not valid you would not get a UPS tracking number. Also be sure you have checked your “junk” box as UPS.com/USPS.COM emails are sometimes treated as spam and may automatically be routed to Junk.

Q: How do I pay?

A: You will receive an automated email containing a link. to pay with PayPal to checkout, where you will be able to quickly and conveniently pay for your purchase. Once you’ve paid through the normal eBay checkout process you will receive an automated email from Oem Direct indicating that the payment has been successfully received.

Q: Do you offer technical support?

A: No, we do not offer tech support. If you plan on bidding on the item, make sure you have the technical knowledge and the expertise to properly install and use the item listed. Damage caused by improper installation and/or handling is not covered under any warranty implied or otherwise.