$15.24 Buy It Now or Best Offer
free,30-Day Returns
Seller Store polar_bear_camera
(5786) 99.9%,
Location: Guildford
Ships to: US,
Item: 175005257298
Return postage will be paid by:Buyer
Returns Accepted:Returns Accepted
After receiving the item, your buyer should cancel the purchase within:30 days
Return policy details:We know that you will be pleased with your purchases from Polar Bear Camera. However, there may be occasions when you will need to return items to us.
Non-Receipt of Items
If you have not received your items you must let us know within 14 days from the estimated delivery date. Once we are aware that you have not received your item, we will investigate the matter fully, both internally and with our carriers.
Items Damaged in Transit
If any items were damaged in transit, we ask that you report them to us within 14 working days. If the items are visibly damaged on receipt, it’s best to sign the carrier’s delivery note accordingly and if possible, take a picture of the delivered package.
Items should be returned in their original packaging complete with all accessories and documentation. Once received back into our warehouse, we’ll issue a replacement or full refund via your original payment method.
Items Faulty on Arrival
If your items are faulty on arrival, you have 14 calendar days in which to inform us of the fault. Items should be returned in their original packaging complete with all accessories and documentation. Once we have verified the fault, we’ll issue a replacement or full refund to you via your original payment method.
If you change your mind – UK Orders
If you have simply changed your mind about any item ordered and you wish to return it, then in line with the Distance Selling Regulations (DSR) you can do so provided you inform us of your decision within 14 working days of receipt.
The item must not be used and must be ‘as new’ and in a resalable condition when returned to us.
Once you’ve informed us that you wish to return goods under the DSR, you have 14 calendar days to do so, at your own expense. Once the item is received and processed, we’ll issue a full refund for the product received.
DAP (Duties At Place) – International Orders
All orders sent outside of the UK are shipped on a DDU (Duties At Place) basis and may be subject to local customs import duty which is charged on the value of the purchase. Payment of these fees is the sole responsibility of the customer.
Payment of the duty charge is necessary for the release of your order from customs on arrival to your country.
DAP (Duties At Place) – Refusal to pay charges
If you refuse to pay any import duty levied against your shipment or refuse delivery of an order, resulting in the shipment being returned to Polar Bear Camera, then all related returns charges plus a minimum administration charge of £25.00 (or equivalent currency at current exchange rate) will be charged against your final refund amount.
Need to return an item?:
Please get in touch via eBay message where our friendly support team will provide return instructions.
Compatible Brand:Universal
Polar Bear Camera:Polar Bear Camera
Type:Grease
Unit Type:Unit
Manufacturer Warranty:None
Compatible Camera Type:Digital SLR,Film SLR,Large Format,Medium Format,Rangefinder
Compatible Model:Universal
Country/Region of Manufacture:United Kingdom
Unit Quantity:1
🔍 Product Information [BRAND NEW] Helicoid Lube+ Damper Grease for Lenses & Cameras (5ml / 15ml) Thickness: Select from options. Helicoid Lube+ is a premium-grade synthetic optical lubrication available in six various thicknesses ranging from NLGI 000 to NLGI 3, addressing the most common lubricant applications on camera lenses and photography equipment. Vintage lens focus rings, tri-pod heads, slide projector’s magazine loaders are frequently less smooth (or over-loosened) than they formerly were. This is because the damper grease has degraded and dried out over time. It’s time to replace the grease! 🏭100% Synthetic Grease with Non-toxic / Non-hazardous additives 📸Wide operating temperature range 📏Translucent and odourless lube with a consistent flow ✅Resistant to a humid environment ⭐️Made in the UK, Superior Quality 🌎UK Stock, Ready to Dispatch ⚠️WARNING: CLEAN THE HELICOID COMPLETELY. REMOVE ANY DEBRIS AND GREASE BEFORE RE-LUBRICATING. EXCESSIVE GREASE MAY CAUSE LEAKS. DO NOT COMBINE GREASE WITH VARYING THICKNESSES. 💬 Tips & Instruction Please clean the helicoid completely. Remove any debris and grease before re-lubricating. Excessive grease may cause leaks. Do not combine grease with varying thicknesses. 📄Technical datasheet (TDS) is available for download from the manufacturer’s website. ⭐ Relevant Products 🔧VISIT STORE🔨 Over 200+ Camera Tools & Supplies ▶ ABOUT US 📷 Polar Bear Camera is a British manufacturer specialising in camera tools and repair supplies. We offer a wide range of precision tools for camera technicians, such as synthetic grease, industrial grade tweezers, customised wrenches, grub screws, bearing balls, camera leathers, specialised tools, etc. 🛒VISIT STORE🛒 Our customer service representative can answer your questions about our products, offer advice, and recommend the proper accessories to complete your requests. To get in touch, please send us a message on eBay. ▶ SHIPPING & POSTAGE 📦 Same Day Handling Place your order by 8 am BST, Monday to Friday, excluding bank holidays, and we’ll post the same day based on payment clearance and stock availability. Shipping Instructions Please contact us of any special shipping requests before placing an order, e.g., special delivery instructions, VAT ID, safe place. If you left an order note, we’ll try to fulfil it when possible. Combined Postage We offer free shipment consolidation and combined postage on our eBay store. To be eligible for combined shipping, please follow the checkout procedures listed: 1. Place all desired items in your shopping cart. 2. At the checkout page, please select the same delivery address and the same shipping service for all items. 3. Our automatic postage calculator will display the postage total. Some of the shipping services charge an additional unit rate for size, weight, or insurance fees. ▶ POSTAGE TABLE 🌍 ALL ITEMS ARE STOCKED AND POSTED FROM THE UK Service Name Delivery Aim (Estimated) Trackable Additional Unit Fee Domestic (United Kingdom) Free Delivery 5+ Working Days No Free Others 5 Days Courier 5+ Working Days No Free Royal Mail 48 3-7 Working Days No Free Royal Mail 24 1-5 Working Days No Free Royal Mail Tracked 2-5 Working Days Full Free Royal Mail Special Delivery Next Working Days Full Free International (EU) Royal Mail International Economy 7-21 Working Days No Free Royal Mail International Tracked 5-14 Working Days Full Free International (Non-EU) Royal Mail International Economy 10-28 Working Days No Free Royal Mail International Tracked 7-21 Working Days Full Free Remarks: The estimated delivery aim is an estimation only. It does not reflect the current events, such as weather conditions, peak seasons, industrial actions, and mail network disruptions. Please always refer to the Royal Mail Service Update and Royal Mail International Bulletin for the latest domestic and international mailing service updates. ▶ RETURNS 💁 Change of Mind You may return the item unused and in its original condition within 30 days from the purchase date. Please note by original condition we mean the item must be in all of the original packaging and labels must be in good condition so the product can be resold at full price. The product must not be used. We will provide a refund ensuring your product meets our terms and conditions. After 30 days from the purchase date you are no longer eligible for a refund. We do not accept international “change of mind” returns. Please contact us on eBay message, we are sure that we can work out a solution. Faulty Items If your product develops a fault within 30 days of purchase please contact us and we will provide replacement parts or a full replacement if necessary. By faulty we mean unusable, broken or not as described. After 30 days from the purchase date we have statutory rights to refuse a refund in order to attempt to repair or replace the item. Only after this attempt can a refund be given. Any product within our warranty period will be repaired or replaced in accordance with the terms of the Consumer Rights Act 2015. How do I return a product? You can request a return online through eBay via your order history. You can also contact us to arrange a return by using the eBay Message. If you need further assistance, please contact our customer service team via eBay message or e-mail. All return must be approved before posted back. It is your responsibility to make sure the items are securely packaged, labelled, and transported in accordance with all applicable laws and regulations (including those relating to the transport of hazardous materials). Polar Bear Camera does not accept the return of certain items, such as software, specially manufactured products, and shipping prohibited products. Postage Our return process is free for the return of damaged or faulty goods. Please contact us to obtain prepaid details. Postage is to be paid by the customer if you are returning an item due to a change of mind. We do not reimburse postage fees. If you encounter a fee at your local post office or parcel shop, we will not be held liable for this. ▶ FEEDBACK ✍ Leaving a Feedback If you’re happy with your purchase and shopping experience with us, please consider leaving us positive feedback. This will help our business grow! However, if you are unhappy with your purchase, please contact us before leaving feedback. This gives us a chance to make things right. Remark: shipping disruption and customs clearance are out of the seller’s control. If you are unhappy with the shipping service, please contact us. We can raise a complaint with the courier. ▶ CONTACT ☎️ eBay Message Please contact us via eBay message. We aim to respond to messages within 1 working day (usually within 4 hours during working hours, 11AM to 5PM BST), Monday to Friday, excluding bank holidays. Alternative Ways You can find our contact information and business details via the link below: https://www.ebay.co.uk/usr/polar_bear_camera (C) Polar Bear Camera. All rights reserved.
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